CLASS DETAILS

Date: May 22nd, 2025

Time: 9am - 10:30am

Instructor: Bob Fleming with Radix Construction

Location:

Arid Club

1137 W River St

Boise, ID 83702

Getting new customers is great—keeping them is where the real growth happens. In this powerful intro class, Bob Fleming from Radix Construction breaks down simple, high-impact retention strategies that help you build lasting client relationships, improve customer satisfaction, and boost repeat business.

💡 What You'll Learn:

• Why customer retention is more profitable (and easier) than constant lead generation.

• Proven strategies to increase repeat business and build client loyalty.

• How to design a loyalty program that actually works! Whether you’re in services, retail, or construction.

• Key ways to gather, analyze, and act on customer feedback.

• How Radix Construction turned great service into lasting relationships (and referrals!).

🎯 Perfect For:

• Business owners looking to build deeper client trust.

• Entrepreneurs struggling with one-time customers and churn.

• Anyone who wants to grow through referrals and long-term partnerships.