Date: August 7th, 2025

Time: 10am - 12pm

Instructor: Sarah Church

Location:

Venture Title

1800 South Bonito Way #Suite 200

Meridian, ID 83642

Conflict isn’t a disruption, it’s information. And great leaders know how to use it.

In this hands-on leadership workshop, you’ll learn how to transform conflict from a source of stress into a strategic advantage. Whether you’re navigating client complaints, underperforming employees, or everyday friction, this training will show you how to lead through it, and not be thrown off by it. Every business owner needs to know how to handle conflict when it arises and how to de-escalate tension. Through real-world scenarios, group interaction, and self-reflection, you’ll walk away with the confidence and tools to turn difficult moments into meaningful momentum.

💡 Key Takeaways:

Reframe conflict as constructive, not chaotic
Learn to lead with curiosity when emotions run high
Apply the B.R.E.A.K. tool to de-escalate tense conversations
Protect relationships while still addressing problems
Shift from reactive to strategic communication under pressure
Gain clarity in hard conversations with powerful clarifying questions

🎯 Perfect If:

You’ve ever lost sleep over a difficult client or team issue
You’re tired of walking on eggshells in tough conversations
You’ve avoided conflict to “keep the peace”, but it backfired
You want to handle complaints, tension, or pushback without losing your cool
You’re responsible for customers, clients, contractors, or employees, and want to lead with more clarity and confidence
You believe strong relationships are key to a thriving business and want the tools to protect and repair them when things get messy

CLASS DETAILS

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